Introduction
AKSHARA SOFTWARE CONSULTANCY’s Web/Android/iOS Applications are used by our Client Educational Institutions to manage their Administrative/Academic activities. Therefore, all of our client institutions and their parents/teachers are subject to this privacy policy.
All client information is protected against misuse and illegal access. We do not store any financial data on our servers, such as credit cards, bank details, UPI information, etc.
Services
We, AKSHARA SOFTWARE CONSULTANCY, are committed to maintaining your privacy regarding any information that we collect through our software applications while you use various modules (called “Services”) of our Desktop, Web, and Mobile Apps. This Privacy Policy applies when you use our Services.
Data Controller and Data Processor
We process the following types of user data:
- Customer Data: Personal data provided by our customers and their end-users (Parents, Teachers, etc.) for availing of our services.
- Other Data: Personal data about visitors and other individuals collected and processed for temporary usage.
AKSHARA SOFTWARE CONSULTANCY, through its applications, will only use customer’s personal information for providing relevant services as contractually agreed beforehand. Customers control Customer Data. We are only the processor of customer data and the controller of other data.
What Information Do We Collect?
Customer Data
Customers provide us with data (Students/Parents/Staff/Visitors and Others) for processing as part of our Desktop, Web, and Mobile Applications. This includes fee collection, marks, attendance, admissions data, recruitment-related data, payroll data, employee details, bank details, and tax records.
Customer Data such as IP address, mobile platform, and unique device identifier (UDID) is also automatically collected when customers or their end-users use our services.
Other Data
To access our services, users must create accounts and provide details such as name, email, phone, password, job title, and address. We also collect:
- Log Data: Our servers record information such as IP addresses when you use our services.
- Contact Us Information: Information you share when contacting us regarding our services.
Usage of Client Data
The services you use and how you use them determine how we use your personal data. We process data only as per the customer’s requests, provisions of the Customer Agreement, and applicable laws.
Legal Bases for Processing
We process personal data based on legitimate interests, contractual obligations, consent, or legal requirements. You may revoke consent at any time.
How Do We Use Customer Data?
- Delivering Services: To provide services in our role as a data processor.
- Communications: To send service-related emails and notifications.
- Customer Support: To respond to support requests efficiently.
Data Retention Policy
We retain personal data only as long as necessary, subject to applicable laws. Customer Data is retained while accounts are active, and Other Data is retained only as long as needed for the purposes described.
Customer Rights
- Right to Correct: Update or correct inaccurate information.
- Right to Erase: Request deletion of personal data.
- Limit or Object: Restrict processing in certain circumstances.
- Right to Access: Obtain a copy of your personal data.
- Rights Regarding Automated Decisions: Including profiling.
Sharing Data with Third Parties
Your data may be shared with third-party service providers (e.g., payment gateways, hosting providers, SMS/email vendors, WhatsApp service providers) to deliver our services. We may also disclose information as required by law or during corporate transactions.
Protecting Your Data
We implement physical, technical, and organizational safeguards (e.g., HTTPS, access controls, monitoring, encryption) to secure personal data against unauthorized access, misuse, or loss.
Contact Information
If you have questions or concerns about this policy, please contact us at: team.aksharasoft@gmail.com
Your Acceptance of These Terms
By using our applications, you agree to this Privacy Policy. Continued use after updates will constitute acceptance of any changes.
Changes to this Privacy Policy
AKSHARA SOFTWARE CONSULTANCY may update this policy periodically. The “Last Modified” date will be updated accordingly. Users are encouraged to review this page regularly.